We have zero tolerance policy on blackmail and extortion.
We will not give a customer a discount or free product, because they threaten us with a poor review or to slander us on social media.
This conduct is a breach of the Criminal Code and is illegal in Australia and we reserve the right to report your conduct to the Australian Federal Police.
If your product is faulty, we will follow a process to resolve your concern, by finding a solution that is reasonable for you and in accordance with the Consumer Law but threatening or team or being rude is unacceptable human behaviour, especially for someone who will now be responsible for teaching the next generation.
